Terms of Service

Contranomics LLC

Last updated: November 14, 2026

These Terms of Service ("Terms") are an agreement between Contranomics LLC ("Contranomics", "we", "us") and the organization that uses our service ("Customer", "you"). They cover our online service for modeling, reviewing and approving technology deals, and our website at contranomics.com (together, the "Service").

By using the Service, you agree to these Terms and to our Privacy Policy. If you use the Service for an organization, you confirm that you are authorized to accept these Terms for it. If you do not agree, do not use the Service.

1. Who can use the Service

• The Service is for businesses only. It is not offered to individuals for personal, family or household use.
• People who use the Service for a Customer are "Users". Users must be at least 18.
• A separate signed agreement or order form between us and a Customer takes priority over these Terms where they conflict.

2. Accounts and access

• The Customer decides who its Users are and what roles they have, and is responsible for their use of the Service.
• Keep access details, such as passwords, secure and tell us promptly at support@contranomics.com if you suspect unauthorized access.
• The Customer is responsible for activity under its accounts.

3. Preview and fees

• The Service is currently offered free of charge as a preview.
• If we introduce fees, we will give at least 30 days' notice. Paid plans will apply only after the Customer agrees to them, for example in an order form.
• Preview features may change, be limited or be withdrawn at any time.

4. Your data

• Ownership: "Customer Data" means the information you and your Users put into the Service, such as deal models, prices, costs, notes and files. You own your Customer Data.
• Our permission to use it: you allow us to host, copy, process and display Customer Data only as needed to provide and support the Service, and as described in our Privacy Policy.
• Your responsibilities: you are responsible for the accuracy of Customer Data and for having the right to share it with us, including any personal information about others.
• Backups: we keep backups to run the Service, but you should keep your own copies of anything important, for example by using the Excel and PDF exports.

5. Acceptable use

You and your Users must not:

• Share access with anyone outside your organization, or resell or sublicense the Service
• Copy, modify, reverse engineer or try to obtain the source code of the Service, except where the law allows
• Use the Service to build a competing product
• Interfere with the Service, test its security without our written permission, or access it other than through the interfaces we provide
• Upload malicious code, or content that is unlawful or infringes others' rights
• Use the Service in breach of any law, including export control laws

We may suspend access to stop a breach of this section.

6. Our property

• The Service, including its software, design and content (other than Customer Data), belongs to Contranomics and its licensors. These Terms give you only the right to use the Service for your internal business purposes while they are in effect.
• Feedback: if you send us suggestions, we may use them without any obligation to you.
• Usage data: we may use information about how the Service is used (for example, which features are used and performance data) to run and improve it, as long as it does not identify you or any individual.

7. Confidentiality

• Each party will keep the other's non-public information confidential, use it only for the purposes of these Terms, and share it only with people who need it and are bound to keep it confidential.
• This does not apply to information that is public through no fault of the receiving party, was already known to it, was rightfully received from someone else, or was developed independently.
• A party may disclose information when required by law, after giving the other party notice where it lawfully can.

8. Privacy and security

• We handle personal information as described in our Privacy Policy.
• We use reasonable technical and organizational measures to protect Customer Data.
• If we confirm a security incident affecting Customer Data, we will notify the Customer without undue delay and share what we reasonably know.

9. Results are estimates, not advice

• The Service produces calculations, models, sensitivities and draft documents based on your inputs and settings. They are estimates and planning tools, not guarantees of future results.
• The Service does not give accounting, tax, legal or financial advice. Settings such as revenue treatment of investments are your choices; confirm them with your own advisers and auditors.
• You are responsible for your pricing, approval and contract decisions, and for checking results before relying on or sharing them.

10. AI features

• Optional AI features can draft text, such as approval note summaries. AI output can be wrong, incomplete or out of date.
• A person must review AI-drafted text before it is used. You are responsible for any AI output you choose to use.

11. Third-party services

The Service relies on third-party providers, as listed in our Privacy Policy. We are not responsible for services you choose to connect that we do not provide.

12. Changes to the Service

We may improve, change or discontinue parts of the Service. We will give reasonable advance notice of changes that significantly reduce what the Service does.

13. Term and termination

• These Terms apply while you use the Service.
• You may stop using the Service at any time by contacting us.
• We may end your access with at least 30 days' notice, or immediately if you seriously breach these Terms or the law requires it.
• After termination: you will have at least 30 days to export your Customer Data. We then delete it within 90 days, unless the law requires us to keep it.
• Sections that by their nature should continue after termination (including 4, 6, 7, 9 and 14 to 18) continue to apply.

14. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that the Service will be uninterrupted or error-free.

15. Limitation of liability

• To the fullest extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, even if told they were possible.
• To the fullest extent the law allows, our total liability arising from these Terms or the Service is limited to the greater of (a) the fees the Customer paid us in the 12 months before the event giving rise to the claim, or (b) $500.

16. Indemnity

The Customer will defend and indemnify Contranomics against third-party claims arising from Customer Data, the Customer's or its Users' use of the Service in breach of these Terms, or the Customer's breach of law, and will pay resulting damages and reasonable legal fees. We will notify the Customer promptly of the claim, let it control the defense, and cooperate reasonably at its expense. The Customer may not settle a claim in a way that admits fault for us without our consent.

17. Changes to these Terms

We may update these Terms. For important changes, we will notify Customers by email or in the Service at least 15 days before they take effect. Continuing to use the Service after that means you accept the updated Terms.

18. Governing law and courts

These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law rules. Any dispute will be heard only in the state or federal courts located in King County, Washington, and both parties agree to those courts' jurisdiction.

19. General

• Assignment: the Customer may not transfer these Terms without our written consent. We may transfer them as part of a merger, acquisition or sale of assets.
• Events beyond our control: neither party is liable for delays caused by events outside its reasonable control.
• Relationship: the parties are independent; neither is the other's agent or partner.
• Severability and waiver: if part of these Terms is unenforceable, the rest still applies. Not enforcing a right is not a waiver of it.
• Entire agreement: these Terms, the Privacy Policy and any signed order form are the full agreement about the Service.
• Notices: we send notices to the email address on the account; send notices to us by email at support@contranomics.com.

20. Contact us

Contranomics LLC · support@contranomics.com